Frequently Asked Questions
Everything you need to know about our premium leather collection.
What kind of leather do you use for your products?
We exclusively use premium full-grain and top-grain bovine leather, sourced from sustainable tanneries to ensure maximum durability and a natural patina over time.
How should I care for my leather goods?
To maintain the quality, avoid prolonged exposure to direct sunlight or moisture. We recommend using a high-quality leather conditioner every 3-6 months to keep the material supple.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or custom-embossed items are final sale and cannot be returned.
Do you offer a warranty on your products?
Yes, all Leatherman fashion accessories come with a 1-year limited warranty covering manufacturing defects in materials and craftsmanship.
Can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.